--- title: TruRating Online description: An inexpensive customer feedback tool helping retailers to understand what is most important to their e-commerce customers. Try for free today. --- - LOG IN / REGISTER - Help [![TR Logo blue](https://info.trurating.com/hs-fs/hubfs/TR%20Logo%20blue.png?width=133&height=50&name=TR%20Logo%20blue.png "TR Logo blue")](http://www.trurating.com) - [HOME](https://www.trurating.com) - [E-COMMERCE](https://info.trurating.com/ecommerce) - [IN-STORE](https://www.trurating.com/business) - [CASE STUDIES](https://info.trurating.com/success-stories) - [CHARITY](https://www.trurating.com/charity) - [BLOG](https://gems.trurating.com/) - **LET'S TALK** [![Qries](https://info.trurating.com/hubfs/Logos/trurating_logo_primary_blue_RGB.png)](https://info.trurating.com/ecommerce#home) [HOME](https://www.trurating.com) [E-COMMERCE](https://info.trurating.com/ecommerce) [IN-STORE](https://www.trurating.com/business) [CASE STUDIES](https://info.trurating.com/success-stories) [CHARITY](https://www.trurating.com/charity) [BLOG](https://gems.trurating.com/) [LET'S TALK](https://www.trurating.com/lets-talk) [LOG IN / REGISTER](https://www.trurating.com/login) [HELP](https://support.trurating.com/) # Customer feedback made simple Improve customer engagement and increase conversions with our intuitive e-commerce solution.   [![another one](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/Try-Today-button.png?width=150&name=Try-Today-button.png)](https://info.trurating.com/ecommerce#bottom) ![Header-Image-Devices-2](https://info.trurating.com/hubfs/TRO%20Web%20Page/Header-Image-Devices-2.png "Header-Image-Devices-2") Trusted by some of the world's leading brands: ![TOMS](https://info.trurating.com/hs-fs/hubfs/TOMS.png?width=445&name=TOMS.png "TOMS") ![Finish-Line-and-Champion](https://info.trurating.com/hubfs/Finish-Line-and-Champion.png "Finish-Line-and-Champion") ![Bonds-and-Calvin-Klein](https://info.trurating.com/hubfs/Bonds-and-Calvin-Klein.png "Bonds-and-Calvin-Klein") ![Barkers-and-Timbuk2](https://info.trurating.com/hubfs/Barkers-and-Timbuk2.png "Barkers-and-Timbuk2") ![Bendon](https://info.trurating.com/hubfs/Bendon.png "Bendon") ![Tommy-Hilfiger](https://info.trurating.com/hubfs/Tommy-Hilfiger.png "Tommy-Hilfiger") ![TRO-Section-2-Main-Imaage](https://info.trurating.com/hubfs/TRO%20Web%20Page/TRO-Section-2-Main-Imaage.png "TRO-Section-2-Main-Imaage") ## ![White-Line](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/White-Line.png?width=77&name=White-Line.png) ## Industry leading engagement rates Our intuitive approach leads to 53% response rates, providing a consistent and reliable pulse of customer feedback daily. ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Actionable and Timely Insights Bring customer sentiment and order detail together, driving clear action points for your business all the year round.   ![Dashboard-3](https://info.trurating.com/hubfs/TRO%20Web%20Page/Dashboard-3.png "Dashboard-3") ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Build Social Proof for Your Brand Display your ratings online to help increase your organic search and give a boost to conversions and sales.   ![Social-Proof-1](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/Social-Proof-1.png?width=2396&height=1011&name=Social-Proof-1.png "Social-Proof-1") ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Profile Pages Create SEO enriched business profile pages for each of your brands. ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Rich Snippets Stand out in search by showcasing ratings in organic results. ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Google Knowledge Graph Provide a trusted view of your business based on 1000s of customer responses. # ![white line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/white%20line.png?width=77&name=white%20line.png) ## Influence Customer Decisions Use our consumer engagement suite to influence shoppers and create positive expectations online.   ![TruGem-Icon](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/TruGem-Icon.png?width=110&height=110&name=TruGem-Icon.png "TruGem-Icon") ![TruPulse-Icon](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/TruPulse-Icon.png?width=110&height=112&name=TruPulse-Icon.png "TruPulse-Icon") ## TruPulse Showcase the quality of your customer experience directly on your website. ![TruGems-and-TruPulse-2](https://info.trurating.com/hubfs/TRO%20Web%20Page/TruGems-and-TruPulse-2.png "TruGems-and-TruPulse-2") ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## What our customers are saying... Learn how getting TruRating reviews can help your business ![Finish-Line-Logo](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/Finish-Line-Logo.png?width=175&height=72&name=Finish-Line-Logo.png "Finish-Line-Logo") "With TruRating Online, we collect more than 80K ratings each week from nearly 50% of our customers as they complete their online purchase. Our customers can provide both ratings and valuable qualitative feedback that our team can use to design user-driven improvements site-wide. This is a big win for our customers and for Finish Line!" **—** **Trent Gillaspie** Senior Product Manager, Customer Experience ![Kathmandu-Logo](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/Kathmandu-Logo.png?width=175&height=72&name=Kathmandu-Logo.png "Kathmandu-Logo") "The voice of the customer is hugely important for us at Kathmandu. TruRating allows us to capture customer sentiment on scale and convert this insight into actions, making changes that our customers will respond to." **—** **Ben Hart** Group Online Manager ![Toms-stickers-Logo-1](https://info.trurating.com/hs-fs/hubfs/Toms-stickers-Logo-1.jpg?width=101&height=72&name=Toms-stickers-Logo-1.jpg "Toms-stickers-Logo-1") "TruRating Online has been a game changer for us. This allowed us to improve the TOMS online shopping experience by hearing direct from our customers.   This has not only helped us with business-critical aspects such as our product range, but in other ways that we hadn't factored." **—** **Franc Renzi** General Manager # ![white line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/white%20line.png?width=77&name=white%20line.png) ## Easy Integration Install and onboard in less than an hour – works with most platforms ![Major-Platforms-3](https://info.trurating.com/hs-fs/hubfs/TRO%20Web%20Page/Major-Platforms-3.png?width=300&height=539&name=Major-Platforms-3.png "Major-Platforms-3") ## ![blue line](https://info.trurating.com/hs-fs/hubfs/info.trurating%20files/blue%20line.png?width=77&name=blue%20line.png) ## Start Collecting Feedback Today   ![White trurating\_logo\_primary\_mono\_white\_RGB](https://info.trurating.com/hs-fs/hubfs/White%20trurating_logo_primary_mono_white_RGB.png?width=158&name=White%20trurating_logo_primary_mono_white_RGB.png) | [Integration Guide for Developers](https://docs.trurating.com/get-started/online/integration-guide/) © 2020 TruRating Ltd | | --- | | [![LIwhite](https://info.trurating.com/hs-fs/hubfs/LIwhite.png?width=37&name=LIwhite.png)](https://www.linkedin.com/company/trurating/) | [![TWwhite](https://info.trurating.com/hs-fs/hubfs/TWwhite.png?width=37&name=TWwhite.png)](https://twitter.com/TruRating) | [![FBwhite](https://info.trurating.com/hs-fs/hubfs/FBwhite.png?width=37&name=FBwhite.png)](https://www.facebook.com/trurating/) | [![YTwhite](https://info.trurating.com/hs-fs/hubfs/YTwhite.png?width=37&name=YTwhite.png)](https://www.youtube.com/trurating) | | --- | --- | --- | --- |