Worth it or wasted? The consumer view on retail technology in 2024
From apps and bots to sustainability and sourcing – global spending on retail technology will reach $263bn by 2027, according to Gartner. But what’s actually having an impact on customer experience?
Based on a survey of over 100,000 consumers, this report breaks down the retail tech that’s cutting through with consumers and what’s lagging behind. Plus, we rank the technologies based on how much is being invested in the tech and consumer sentiment towards them…
Download the report today to find out:
See the results of a global 100,000-person study into all kinds of retail tech
Uncover the retail tech investments having an impact and those missing the mark
Discover current levels of app usage and see how you compare against others
Download your FREE copy today, packed to the rafters with detailed analysis, data, and the hottest retail industry expert view.
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